Frequently Asked Questions

• About StayResMalaysia.com?
• Who Operates StayResMalaysia.com?
• Why to Book Hotels from StayResMalaysia.com?
• What is the advantage (to the hotels) to become partner of StayResMalaysia.com?
• How long does it take to check if a room is available?
• Why do the customers have to include their credit card number?
• Is my credit card information safe?
• Which credit card types do StayResMalaysia.com accepts?

Why do the customers have to include their credit card number ?

To allow us to proceed with your request, we require you to submit your credit card details. Your credit card information is strictly confidential. Please note, we ask for your credit card details as booking guarantee required by hotels for room reservations as per international rules and safeguards.

Is my credit card information safe ?

The details of your credit card are secured using SSL (Secure Socket Layer) encryption. Credit card details are only used to pay for accommodation booked through our service. These details are stored securely and we ensure that the credit card information is not used for any other purpose and will not be provided to any third person/party.

Which credit card types do StayResMalaysia.com accepts ?

StayResMalaysia.com accepts -

• Visa
• MasterCard,
• American Express
• Diners Club, and
• All major credit cards.