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Grand Continental Penang is located in Pearl of the Orient's city - Georgetown. Towering 23 storeys, all rooms offer panoramic views of the Penang Bridge, Penang Hill and the City. The Hotel offers the highest swimming pool in Penang at level 23 and other facilities including Limousine Service, Executive Coach Counter, Health Club, Penang Selera Coffee House and 24 Hour Room Service. The hotel is located conveniently within walking distance to the city's shopping centers, the food stalls, Business and Government Offices which are located directly opposite.

The hotel offers a number of services and amenities including:

• Ample car parking space
• Business center
• Coffee House
• Courier service
• Executive floor
• IDD phones
• Money changer
• Laundry service, Pressing service
• Safe deposit box
• Baby sitting
• CCTV & security
• Conference/ Seminar & Banquet facilities
• Drug & souvenir store
• Facsimile service
• Parcel & postage service
• Swimming pool, Health center

Each of the hotel's rooms and suits has the following features:

• Tea/ Coffee making facilities
• Mini Bar
• SD/ IDD phones
• Iron & iron boards
• Baby cot
• CTV & In-house movies
• Hair dryer
• Air-conditioning
• Room service
• Non-smoking floors available